Features

Everything your restaurant needs. Even when it’s closed.

Reservations, guests and service for restaurants that open with the seasons. From the first booking for next winter to the last table on the terrace.

Alpine Lake House · June 2026 – May 2027

Jun
Jul
Aug
Sept
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
OpenPausedBooked while pausedToday

Today · 27 Oct · Paused

Booked for winter

218

covers

Dubois · 4 guests

Sat 26 Dec · 12:30

Google

Lefèvre · 5 guests

Wed 30 Dec · 12:30

Email campaign

Bianchi · 4 guests

Sat 12 Dec · 12:00

Waitlist
01

All year

Closed for the season. Still taking bookings.

Pause AlpineTable when the season ends. Guests keep booking next season, your guest book and menus stay ready, and reopening brings back your hours, menu and tables in one step.

Keep next season bookable

Guests can reserve dates inside enabled seasons, even during an interseason pause.

2 seasons

Add season

Only accept online bookings inside enabled operating seasons

Dates outside your seasons are closed. Each season uses its saved hours and seating plan.

Winter 2026–27

12 Dec 2026 – 11 Apr 2027 · Reservations open 1 Oct 2026

Saved hours and seating apply to advance bookings.

Edit datesReview reopening

Summer 2026Restored

13 Jun 2026 – 20 Sept 2026 · Reservations open 1 Apr 2026

Reopening settings restored; live hours and seating apply.

Reopen with Winter 2026–27

Select what to restore. Added menu items and tables are kept.

Hours and booking capacity

Closed→Lunch 12:00–15:30 · Dinner 18:30–22:30

Menu categories, items and prices

6 dishes→28 dishes · 5 categories

Seating zones and table layout

1 zone→Dining room, terrace, bar · 22 tables

Restore saved staff roles and access (owner only)

CancelRestore selected settings

Bookings open when you say

Pick the day reservations open for next season, weeks before you do.

Nothing goes to sleep

Guest book, menus, campaigns and the Inbox keep working while you’re closed.

Reopen in one step

Restore the hours, capacity, menu and tables you saved for that season.

Paused for €5 a month

Included on Service and Growth. Bookings taken while paused don’t change your bill.

Reduce no-shows

Reduce no-shows. Keep every table you worked to fill.

Quiet safeguards between a booking and an empty table. Turn on the ones that suit your room, and your guests only notice good manners.

02

Card on file

A card on file, just in case.

Ask for a card on the bookings you choose. Guests see the fee before they book and nothing is taken. If someone doesn’t come, you decide whether to charge or waive.

1 · Your rules

Ask for a card when guests book online

Matching bookings hold the table for 20 minutes while the guest adds a card.

Fee per guest€25

Charged only after a no-show or late cancellation, and only when you decide to.

From party size6 guests

Smaller parties book without a card.

Free cancellation until24 hours before

Use 0 to only charge no-shows.

Services
LunchDinnerTerrace

2 · What guests see

Add a card to confirm

Alpine Lake House holds your table for 20 minutes while you add a card.

Card guarantee

No payment now. Alpine Lake House may charge €25 per guest (€150 for 6 guests) if you don’t come, or if you cancel less than 24 hours before.

4242 4242 4242 424212 / 28
Confirm with card

Card details go straight to Stripe, the payment provider of Alpine Lake House. AlpineTable never sees your card number.

3 · If they don’t come

Thomas Martin · 6 guests

Sat 26 Dec · 20:00 · Dinner

Confirmed

Card guarantee

Card saved

€25 per guest · €150 for 6 guests · free cancellation until 24 hours before

Visa •••• 4242
Charge €150Waive feeOnly if they don’t come

Your rules

A fee per guest, from the party size you pick, for the services you choose, with free cancellation until the time you set.

Nothing taken at booking

Guests confirm their card with their bank. The table is held for a few minutes while they do.

You decide, never us

After a no-show or a late cancellation, open the booking and choose Charge or Waive. AlpineTable never charges on its own.

Phone bookings too

Open the booking and email the guest a link to add a card.

Straight to your Stripe

Fees go to your own Stripe account. We take no commission; Stripe’s standard card fees apply.

Cards don’t linger

Saved cards are removed when the guest arrives or cancels in time.

03

Text reminders

A text the day before.

Guests get their confirmation by text, then a reminder 24 hours before with a link to manage or cancel. Never between 9 pm and 8 am.

Alpine Lake House

Text message

Tue 18:03

Alpine Lake House: your table for 4 on Sat 26 Dec at 12:30 is confirmed. Manage or cancel: alpinetable.com/b/7Hq2

Fri 12:30 · 24 hours before

Reminder: your table at Alpine Lake House for 4 on Sat 26 Dec at 12:30. Manage or cancel: alpinetable.com/b/7Hq2
Delivered · no texts between 21:00 and 08:00
04

Guest emails

Emails from you, not from us.

Confirmations and reminders go out under your restaurant’s name, with your logo, cover photo and a calendar invite. Guests change or cancel from the email, and their replies land in your Inbox.

Alpine Lake House

See you soon: Sat 26 Dec, 12:30

.ics

See you soon

Claire, this is a reminder of your reservation for 4 guests at Alpine Lake House on Sat 26 Dec, 12:30.

Manage reservation

You can cancel online up to 24 hours before your reservation.

Replies go to your Inbox

05

Needs action

Know who might not show.

Past no-shows and cancellations follow the guest onto every new booking, and anyone who hasn’t confirmed waits under Needs action.

Tonight · Dinner

1 needs action

Jonas Keller

19:30 · 2 guests

Unconfirmed

Paul Moreau

20:00 · 4 guests

1 no-show

Lea Novak

20:15 · 3 guests

2 cancellations

Claire Dubois

20:30 · 4 guests

Confirmed

Everything else

And the rest of the night. From the door to the pass.

A host at the restaurant door checking tonight’s bookings on a tablet while a guest walks in
06

Front Office appNew

The floor, in your team’s hands.

Front Office is the app for your front-of-house team. Hosts, waiters and runners check guests in, seat walk-ins and work the waitlist from an iPhone or iPad, without ever opening settings, billing or marketing.

Check in, seat, finish

One tap moves a party along. Late arrivals and allergies are flagged.

Walk-ins and the waitlist

Seat guests at the door on the first free table that fits.

The live floor

Every table’s state, and who is coming next, on the plan you drew.

Only what their role allows

Employees get the service, floor and guest notes. Settings, billing and marketing stay with you.

07

DesignerNew

Flyers and menus, designed for you.

Describe what you need, or start from your menu. Two designs appear in front of you: flyers, printed menus, posters, table cards and posts, ready to print or share.

08

Direct bookings

Your own booking page. No commission.

A booking page and a widget for your website, ready to add to Google Search and Maps. No fee per cover, ever.

Alpine Lake House

Reserve a table

Group size

4 guests

Date

Sat 26 Dec

Time

12:0012:3013:0013:3019:0019:3020:0020:30
Reserve

Powered by AlpineTable · No fees

09

Mountain details

Built for the mountain.

Guests tell you they’re coming with skis, coming up by lift, or hoping for the terrace. Your team knows before they walk in.

Arriving with ski, snowboard, or bike gear

Arrival

On timeSki lunch, may move 15 minLift-dependent accessSki-school group

Table

TerraceMountain viewFireplaceWindowQuiet area
10

Waitlist

Offer a cancelled table in one tap.

When a service is full, guests join the waitlist. When a table frees up, offer it in one tap: the next party gets a text and an email with a link that holds it for 30 minutes.

Keller, 4 · 12:30 cancelled

09:14
A table for 4 is free at Alpine Lake House on Sat 26 Dec at 12:30. Book it before 09:44: alpinetable.com/w/k3f9

Text message · 09:14

Rossi, 4 · booked from the waitlist
11

Live service

A full room. A calm pass.

Every table from confirmed to seated to done, with covers paced across the service so the kitchen keeps its tempo.

Live · 20:12Covers 31/44
T1
Moreau · 2Keller · 2
T2
Dubois · 4Ahmed · 3
T4
Martin · 6
T7
Walk-in · 2Lefèvre · 5
12

Floor plans

Your room, table by table.

Draw your dining room, terrace and bar once. Tables show free, reserved soon, seated or cleaning as the service moves.

Dining room

FreeSoonSeated
T1T2T4T7T9T12B1B2B3Terrace →
13

Services and capacity

Lunch, dinner, bar and terrace.

Each service has its own hours, covers and booking window. Block a date for a wedding or a staff day in a few taps.

Lunch

12:00–15:30

74/90

Terrace

12:00–16:00

28/40

Après-ski bar

16:00–19:00

12/30

Dinner

18:30–22:30

52/70
ClosedSat 16 Jan · Private wedding
14

Lift and terrace closures

When the lift stops, you’re ready.

Report a lift stop or a closed terrace. See every guest affected, the new seating we propose and draft messages, before anything changes.

Terrace closure · Sat 12:00–15:00

Wind 38 km/h · 3 affected guests

Review
Dubois, 4Terrace T12Dining D4
Fischer, 8Terrace T14Dining D9 + D10
Novak, 2Terrace T3Bar B2
Draft · “Hello Claire, the wind has closed our terrace today. We’ve kept you a table by the window inside.”
15

Guest book

Know your guests before they arrive.

Visits, allergies, seating preferences and notes follow each guest onto every new booking.

Claire Dubois

6 visits · last 14 Feb · FR

Nut allergyTerraceKidsOpted in
Sat 26 Dec · 12:304 guests
14 Feb · 20:002 guests
3 Jan · 12:305 guests

Note · Likes the corner table by the window.

16

Inbox

One inbox for every guest.

Booking emails, guest replies, and your WhatsApp and Telegram chats, in one place. Emails that don’t arrive are flagged.

AllEmailWhatsAppTelegram

Claire Dubois

Could we bring our dog on Saturday?

09:41

Hôtel Belvédère

Two more guests for tonight, if possible

09:12

Alpine Assistant

Lunch is at 86%. 2 bookings to confirm.

08:30

Jonas KellerNeeds attention

Reminder not delivered · bounced

Yesterday
17

Marketing

Tell last winter’s regulars you’re back.

Email the right guests when you reopen, launch a new menu or want to fill a quiet Tuesday. Only guests who opted in, with unsubscribes handled for you.

We reopen on 12 December

Draft

418

Visited last winter

312

Opted in

312

Will receive

Unsubscribe link added to every email.

18

WhatsApp and Telegram

Run it from WhatsApp.

Ask how lunch looks, send a voice note to change the menu, or close a date for a wedding. Anything that touches guests waits for your approval.

Alpine Assistant

online

0:07
Transcribed: No snapper today. Make it salmon, same garnish, plate of the day.
I can change today’s fish to salmon and mark it as the plate of the day. Approve this menu change?
Approve it.
Done. Salmon is the plate of the day, and the menu revision is saved.
19

Partner links

Hotels and ski schools that send you guests.

Give each hotel, chalet, ski school or tour operator its own link. See every booking they send, and they only see their own guests.

Hôtel Belvédère

Hotel · private link

14 bookings

Altitude Ski School

Ski school · private link

9 bookings

Chalet Les Mélèzes

Chalet · private link

6 bookings
20

Menu

Your menu, from a photo.

Take a photo of the menu board and AlpineTable turns it into dishes and prices for you to check. Every change is kept as a revision.

Menu board
Croûte au fromage€22
Tartiflette€24
Diots, polenta€23
Blueberry tart€11
Reading…
21

Analytics

See your season clearly.

Covers, occupancy, no-shows and where bookings come from. Export bookings, guests and the service sheet whenever you like.

Covers

6,412

Occupancy

81%

No-shows

1.2%

DecJanFebMarApr
22

Team and roles

Everyone sees their part.

Owners, managers and employees each get the access their job needs. The audit log shows who changed what, and when.

OwnerFull access

FloorBookingsGuest bookInboxMarketingSettingsBilling

ManagerRuns the restaurant

FloorBookingsGuest bookInboxMarketingSettingsBilling

EmployeeWorks the service

FloorBookingsGuest bookInboxMarketingSettingsBilling
23

Six languages

Booking pages and guest emails in English, French, German, Spanish, Italian and Dutch.

24

Google booking link

Guests book straight from your Google Business Profile.

25

Resort directory

Listed with the other restaurants in your resort.

26

Requests or instant

Confirm every booking yourself, or let them confirm instantly.

27

Blocked dates

Close for private events, holidays and staff training.

28

Exports

Bookings and guests as CSV, your calendar as ICS, a printable service sheet.

29

Audit log

Every change, with who made it and when.

30

API and custom domain

On Pro: your booking page on your own domain, and an API.

Open when you’re open. Ready when you’re not.

Pay for the months you’re open, pause when you close, and keep taking bookings for next season.

Restaurant Booking Software Features | AlpineTable